Horando is at your disposal for any questions concerning the service of your timepieces. Horando has been committed to the digitalization of the watch trade since 2013 and offers all classic services such as purchase, repair service and trade-in. With Horando you get everything for your watch directly from one source. With Horando as a certified Trusted Shop you are always on the safe side. Even NBank Capital is one of Horando's venture capital investors. Through them, the state of Lower Saxony invests in particularly promising projects and companies.
Whether you want to have damage to your watch repaired, have it polished to a high gloss or simply have it examined. With Horando you can be sure that your watch will only fall into expert hands. Our experts will make sure that your watch works perfectly and looks like new. With their expertise and trained eye, you will always receive reliable expert opinions. Every repaired or reconditioned watch undergoes a thorough final inspection before we send it back to you. In addition, Horando gives you a 12-month guarantee on all orders carried out.
Please contact us and we will arrange a free pick-up directly at your home. You will also receive a free estimate so that you know everything in advance. After our watchmakers have completed the service, your watch will be returned to your home easily and conveniently by insured value shipment. Once the work has been completed, you have a full 12-month guarantee on it. With Horando you do not take any risks, but place your watch in expert hands and have a long-term satisfaction guarantee.
As a full service provider in the international online watch trade, Horando offers its customers the Horando Watch Service. This is a convenient solution for customers who want to take advantage of repair and maintenance services. The Horando Watch Service offers you these advantages:
Testing, disassembly, cleaning, assembly and adjustment of the watch.
Authentication and certification
Preparation and polishing of the watch and the watch case.
Fully insured shipment:
Your watch will be stored in our saferoom and is fully insured during the time of the watch service.
All data will be transmitted encrypted using 128 bit SSL technology. The protection of your personal data is guaranteed.