HORANDO is an international online shop for luxury watches and your expert for questions about all services for your watch. Since 2013, HORANDO is focused on the digitalization of the traditional watch market and offers all services around that. This means watch purchase, trade-in and repair. HORANDO combines e-commerce with steady business and raise reputation, margin as well as customer intimacy due to that.
As a Trusted Shops certified online retailer, HORANDO has a showroom in the world heritage city of Bamberg and a back office in Lower Saxony. One of HORANDO's venture capital investors is NBank Capital located in Hannover, Lower Saxony. Every repaired or serviced watch will be finally inspected before we return it back to you. HORANDO offers a 12-month warranty on every serviced watch.
As a full-service provider in the international watch business, we offer our customers the HORANDO Watchservice in addition to our existing range of products.
With the HORANDO Watchservice we provide an easy online solution to repair and maintenance our customers’ watches:
Testing, disassembly, cleaning, assembly and adjustment of the watch.
Authentication and certification
Preparation and polishing of the watch and the watch case.
Fully insured shipment:
Your watch will be stored in our saferoom and is fully insured during the time of the watch service.
All data will be transmitted encrypted using 128 bit SSL technology. The protection of your personal data is guaranteed.